Support

Frequently Asked
Questions

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Getting Started

Yes! DoseWise offers 3 days of completely free access so you can try every feature before committing. No credit card required to get started.
No account required. Your data is stored locally on your device. We believe your health data belongs to you, not us — so we never ask you to sign up.
Download DoseWise from the App Store, enter your name, current medication, and dosage (takes under 60 seconds), then log your first injection. That's it!
Currently DoseWise is available exclusively on iOS for iPhone and iPad. We're actively considering an Android version based on user demand — stay tuned!
DoseWise requires iOS 16.0 or later. It is compatible with iPhone and iPad.

Medications & Tracking

DoseWise supports Ozempic, Wegovy, Mounjaro, Zepbound, Semaglutide, Tirzepatide, and any custom GLP-1 medication. You can also enter a completely custom dosage if needed.
Yes. If you switch medications during your treatment, simply update your current medication in your profile. The app handles the transition seamlessly and keeps your full history intact.
Yes! Switch between lbs and kg at any time in the Settings. The app updates instantly to your preferred unit.
When recording a shot, select from 6 injection site options: Left Abdomen, Right Abdomen, Left Thigh, Right Thigh, Left Arm, or Right Arm. The app tracks your rotation history.
Absolutely. When recording a shot, you can optionally log any side effects you experienced. These are tagged to that injection in your history so you and your doctor can spot patterns over time.

Privacy & Data

Yes. All your health data is stored exclusively on your device and is never transmitted to our servers. We don't collect, sell, or share your personal health data with anyone.
Yes, DoseWise works fully offline. Since all data is stored locally on your device, you don't need an internet connection to log injections, track weight, or view your history.
We're working on a data export feature. For now, your full injection and weight history is always accessible within the app and can be reviewed anytime.
If you delete the app, your local data will be removed along with it. We recommend reviewing your history before uninstalling. A cloud backup feature is on our roadmap.

Notifications & Reminders

Go to Profile → Notifications → Enable Notifications. Choose your preferred reminder time using the time picker. The app will then remind you on your next scheduled injection day.
Yes, you can update your reminder time any time in Notification Settings. Toggle it off and on or change the time as your schedule changes.
Make sure notifications are enabled both in the DoseWise app settings and in your iPhone's System Settings → DoseWise → Notifications. Ensure Do Not Disturb is not blocking them.

Support & Billing

The free trial includes full access to every feature: injection logging, weight tracking charts, smart reminders, site rotation tracking, side effect logging, and your complete shot history.
After your 3-day free trial, you can continue with our affordable subscription plan. Billing is managed securely through Apple's App Store.
You can cancel your subscription at any time through the App Store. Go to Settings → Apple ID → Subscriptions → DoseWise and tap Cancel Subscription.
No. DoseWise is a tracking tool, not a medical device. Always consult your healthcare provider regarding your GLP-1 treatment, dosage changes, and any side effects you experience.
Email us at miraclefifth@gmail.com — we typically respond within 1-2 business days and are happy to help with any questions.

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